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Privacy policy
This page describes what the quote form sends, what our server keeps and for how long, and how calls and email reach us. It was written from the site's own code, and it was last updated November 8, 2026.
What the quote form sends
The form on the quote page collects your name, your phone number, an email address if you choose to give one, the city where the items are, what needs to go, where it is, your notes, up to four photos, and whether you want a call or an email back. It also sends the address of the page you sent it from and how long the form was open.
Before anything leaves your device, the page redraws each photo at no more than 1,600 pixels on its longest side and saves it as a JPEG. Redrawing a photo this way also drops the camera data stored inside the file, such as where it was taken. Everything then goes as a single email to the business inbox. If you gave an email address, replying to that message reaches you.
What the server keeps, and for how long
- A send counter keyed to your IP address, kept for up to two hours. It caps one IP address at 10 sends in each clock hour; past that, the form still says thanks, but nothing more is delivered.
- The digits of the phone number you entered, kept for 10 minutes so a double click or a resend is not delivered twice. Any second request with the same number in those 10 minutes is treated as a repeat and not sent.
- A log line kept for 90 days for each request, holding what needs to go, where it is, the city, how many photos came with it, the page it came from and the time. It has no name, phone number, email address or notes.
Nothing else you type is stored on the server. The full request exists only in the email.
How the form screens out bots
Two checks run before a request is sent. A hidden field that people never see has to stay empty, and the form has to have been open for at least two and a half seconds. A request that fails either check gets the usual confirmation but is not delivered, so if you sent one and never heard back, call us.
Calls and email
Calls to (657) 822-0016 ring the business's phones through a phone provider. Mail sent to help@ocfastjunkremoval.com is forwarded to an inbox. The line takes voice calls only.
No analytics, ads or tracking
The site carries no analytics, no advertising tags and no tracking pixels. Its pages load their fonts, images and scripts from this domain alone, and the site's own code sets no cookies. The only scripts on it open the menu on small screens and run the quote form.
As with any website, the host that serves these pages receives your IP address with each request; the form uses it only for the send counter described above. Links to county, city and state pages listed under a section's sources open those sites, and their own privacy rules apply there.
What you agree to when you send
The line under the send button reads, word for word:
By sending this you agree that OC Fast Junk Removal may call, text or email you about this quote. Your details and photos are used to answer this request and for nothing else.
Questions about this page
To ask about this policy or about a request you sent, email help@ocfastjunkremoval.com or call (657) 822-0016.